Since joining the programme, I’ve made significant improvements in how the business operates day to day. We now have clear systems for planning jobs, tracking costs, and managing enquiries, which has improved organisation on site and given me far more confidence in forecasting and budgeting. One of the biggest shifts has been around pricing — focusing on the right jobs rather than chasing everything has improved both margins and stress levels. The programme has helped me step back, lead the team more effectively, and focus on the bigger picture. The results are already showing in smoother operations and stronger profitability.

Following our participation in the CITB-supported training programme, ProBuild Lancaster Ltd has seen meaningful improvements across our operations. Project planning and budgeting are now more structured, allowing us to forecast labour and material costs with greater confidence. We’ve implemented clearer client enquiry and handover systems, reducing delays and improving client satisfaction. The programme has also helped minimise rework and miscommunication on site, delivering real time and cost savings while boosting team confidence. Overall, the training has supported our growth, improved efficiency, and strengthened outcomes for both our clients and our team.

Since enrolling on the Robin Hayhurst Construction Success course, I’ve seen a major transformation in both myself and Severn Property Solutions. The programme helped me move past overwhelm, gain clarity, and confidently address challenges through practical solutions and peer support. Operationally, the results have been significant — we’ve appointed a virtual assistant, filled our calendar for the next six months, increased year-on-year turnover, and improved average profit per job. The course has delivered real business growth, better balance, and lasting value, and I would highly recommend it to any business owner looking to improve their operation.